Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cody Raum

Cody Raum

April 24, 2024

1  out of  5
rating by Cody Raum
"Doesn't answer the phone and couldn't get help when I need it"
We responded:
"Cody, thank you for your feedback. We apologize for any inconvenience you experienced. We will review our phone procedures to ensure better service in the future. - Paul Sheets - State Farm Insurance Agent | Gray, GA"
Profile photo of Brandi Smith

Brandi Smith

April 16, 2024

5  out of  5
rating by Brandi Smith
"Thanks Cole! You were very informative and a great help! I appreciate you! Sorry I called the wrong Insurance Company lol!"
We responded:
"Brandi, thank you for taking the time out of your day to leave us a review! We love hearing about how Cole provided a wonderful insurance experience for you. Our office loves being your good neighbor! - Paul Sheets - State Farm Insurance Agent"
Profile photo of Ryan Sheets

Ryan Sheets

April 11, 2024

5  out of  5
rating by Ryan Sheets
"Paul and his staff helped quickly resolve my claim for recent damage to my vehicle. He ensured I received my money quickly and efficiently from State Farm. Thanks, Paul!"
We responded:
"Ryan, thank you for your kind words! We're thrilled to have been able to assist you promptly and efficiently with your claim. Your satisfaction is our top priority. - Paul Sheets - State Farm Insurance Agent, Gray, GA"
Profile photo of Cal Halliburton

Cal Halliburton

March 21, 2024

5  out of  5
rating by Cal Halliburton
"I have been with Paul and State Farm since 1999. He and his team take great care of their customers. State Farm is one of the best companies that one can choose to offload some risk of loss."
We responded:
"Wow, thank you for the glowing review, Cal! We are delighted to hear that you have been a loyal customer and that you appreciate the care and service provided by our team at State Farm. We are committed to helping you manage your risks and providing you with the best insurance options. Your continued trust and support mean the world to us! - Paul Sheets - State Farm Insurance Agent, Gray, GA"
Profile photo of Christi Woodrum

Christi Woodrum

January 24, 2024

5  out of  5
rating by Christi Woodrum
"Cassie is super sweet and always helpful 🥰"
We responded:
"Christi, thank you for the shoutout for Cassie! Our office loves being your good neighbor."
Profile photo of Steven Stinchcomb

Steven Stinchcomb

January 10, 2024

5  out of  5
rating by Steven Stinchcomb
"Paul sheets Thomaston has done a fantastic job for me in every detail. He has an outstanding staff very professional in every way they have gone above and beyond I want to thank Nan and everyone else I’m sorry I don’t remember all of your names but thanks everybody. I’ve been here before Paul was here and I’m not the easiest person to get along with but if you need a good ins co look no further but right here, they are the best you will ever get."
We responded:
"Steven, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Profile photo of Jennifer Goad

Jennifer Goad

March 14, 2023

5  out of  5
rating by Jennifer Goad
"I’ve been with State Farm since my teenage years, I love the friendly staff they all work super efficient and give you the best information possible! I’d also love to thank Chandler who just helped me with getting life insurance coverage for me and my kids, he was super helpful ! Thank you State Farm family!"
We responded:
"Getting Life Insurance for your kids is so important! Thank you for sharing that Chandler was able to help you get great coverage. We have enjoyed being your agent all these years and look forward to many more. Thanks for the review! "
Profile photo of NE ROS

NE ROS

March 14, 2023

5  out of  5
rating by NE ROS
"Had a bit of a kerfuffle with our mobile App and our agent C.Duggan came to the rescue. Thanks C.D."
We responded:
"Thanks for the 5-star review! We're always here to help. If there is anything else we can do for your insurance needs please let us know! "
Profile photo of Rebekah Ash

Rebekah Ash

March 13, 2023

5  out of  5
rating by Rebekah Ash
"Had a quote done over the phone employees were amazing and helped me get a significant discount compared to progressive I highly recommended to everyone."
We responded:
"We love helping our State Farm customers save money! Thank you for taking the time to leave us a review. If there us anything else we can do for your insurance needs please let us know! "
Profile photo of Joe Suk

Joe Suk

November 17, 2022

5  out of  5
rating by Joe Suk
"Great customer service from Paul and his entire staff! Treats you like they would want to be treated!"
We responded:
"Thank you for the 5-star review, Joe! Paul Sheets State Farm lives by the golden rule with every interaction we have with our customers. Happy to have been able to help! "
Profile photo of Antonio Bullard

Antonio Bullard

October 28, 2022

5  out of  5
rating by Antonio Bullard
"Chandler called and offered me a great service. The process was smooth and painless. Will recommend this office to anyone."
We responded:
"Hey, Antonio. I'm glad to hear Chandler was able to make your insurance process nice and easy! Thank you for your review and recommendation. "
Profile photo of VIBINWITLIYAH

VIBINWITLIYAH

August 2, 2022

5  out of  5
rating by VIBINWITLIYAH
"Chandler was great he made sure he answered all my questions that I had and he was very respectful. He was also really friendly and he took care of me and got me the best auto quote that worked for me I would recommend chandler to anyone !!!"
We responded:
"I am glad to hear that Chandler was able to provide you with such great service! He is a valuable asset to our team and loves working with our State Farm customers. Thank you for the review."
Profile photo of Deborah Durdin

Deborah Durdin

July 14, 2022

5  out of  5
rating by Deborah Durdin
"Super agents. great service"
We responded:
"Thank you for the 5-star review, Deborah! It was our pleasure assisting with your insurance needs. If there is anything else we can do to help then please let us know!"
Profile photo of Susan Sasser

Susan Sasser

March 18, 2022

5  out of  5
rating by Susan Sasser
"I have been with this place for several years and have been very pleased each time with their service. I would like to Thank Chandler for his recent prompt help. His service, help, and knowledge was very appreciative. Thank you so much!"
We responded:
"Thanks, Susan! We have enjoyed handling your insurance needs all these years and look forward to many more. I will be sure to pass your feedback along to Chandler. Let us know if there is anything else we can do for you!"
Profile photo of David Meeks

David Meeks

March 18, 2022

5  out of  5
rating by David Meeks
"I've had the pleasure of saving money thru Paul Sheets on Auto a few years. Now Home Owners and Life Insurance with payments way lower than their competitors for the same amount of coverage. With Agent Chandler I really feel I'm in "Good Hands". Thanks to him and their team I feel I have a personalized experience for the first time in 26 years of Insurance coverage. I've shopped around in the past and like everyone I get new quotes regularly to make sure I'm keeping my expenses at minimum without sacrificing quality. And I gotta say with Paul Sheets State Farm I get more for less compared to other Insurance Companies. If you are reading this then you really should give them a call you may just be surprised!!!"
We responded:
"Thank you for that awesome review! This is what makes working with State Farm so great. We truly care about working with our customers to find them the best coverage possible. It is our goal to help you save money! We look forward to many more years together!"
Profile photo of hunter corbitt

hunter corbitt

March 17, 2022

5  out of  5
rating by hunter corbitt
"Chandler was awesome, he was able to help me switch over and save me money from my old policy. Definitely would recommend!"
We responded:
"Thanks for the review, Hunter and welcome to Paul Sheets State Farm! I am so happy to hear that Chandler was able to help you save some money on your insurance. I will be sure to pass your feedback along."
Profile photo of TAGnBAMA

TAGnBAMA

February 11, 2022

5  out of  5
rating by TAGnBAMA
"Chandler was awesome! Answered any question I had swiftly and in a professional manner. If you have the pleasure of receiving a call from him you will be in good hands!"
We responded:
"Thank you for the review! I will pass that along to Chandler. We love helping our State Farm customers achieve their insurance goals! Let us know if there is anything else we can do to help!"
Profile photo of Devon Rhynes

Devon Rhynes

February 10, 2022

5  out of  5
rating by Devon Rhynes
"Thanks for helping me with life insurance. Special thanks to Chandler for helping me over the phone with the application. It was quick and simple."
We responded:
"Thanks, Devon! Happy to hear Chandler was able to help you find great life insurance coverage. Feel free to let your friends and family know how we can assist them as well!"
Profile photo of Penelope Bennett

Penelope Bennett

February 4, 2022

5  out of  5
rating by Penelope Bennett
"Contacted Paul Sheets State Farm where i currently have car insurance. Was looking into changing homeowners insurance. I spoke with Chandler, and he had me sent over my current policy so he could see what I currently had. He called back with the quote and explained the policy in detail that they could offer. If you are looking at changing or updating insurance, I would suggest you to contact Chandler with Paul Sheets State Farm. He was very professional and answered any questions I had."
We responded:
"Thanks for the review, Penelope! So happy to hear Chandler was able to easily assist with your auto insurance and homeowners insurance needs. We appreciate your feedback! Let us know us there is anything else we can do to help."
Profile photo of Brian Lamoy

Brian Lamoy

February 2, 2022

5  out of  5
rating by Brian Lamoy
"Very professional and handled all of my needs in minutes. Any question I had was answered promptly and I couldn't ask for better"
We responded:
"Glad we could be of service! We appreciate you taking the time to let us know how we did. Providing great customer service is always one of our main goals!"
Profile photo of Cathy Hubbard

Cathy Hubbard

February 1, 2022

5  out of  5
rating by Cathy Hubbard
"Chandler was very helpful and sweet. He answered all my questions s very professionally but so that I could understand the information"
We responded:
"Thanks for the review, Cathy! I will be sure to pass that along to Chandler. Please let us know if there is anything else we can do to help with your insurance needs!"
Profile photo of Linda Mcwilliams

Linda Mcwilliams

November 7, 2021

5  out of  5
rating by Linda Mcwilliams
"Everyone is real nice and knowledgeable"
We responded:
"Thank you, Linda! We appreciate the positive feedback. Please let us know if there is anything else we can do to help with your insurance needs."
Profile photo of Alvin Knight

Alvin Knight

April 29, 2021

4  out of  5
rating by Alvin Knight
"But ins on cars for me plus gave me candy. Im fat i like free candy. Thx Alvin knight"
We responded:
"Thanks for the review, Alvin! We love helping our State Farm customers out"
Profile photo of Brandi Stapp

Brandi Stapp

April 21, 2021

5  out of  5
rating by Brandi Stapp
"Extremely helpful! Moved auto home life & renters without any issues and ALL policies ended up costing less! 🇺🇸"
We responded:
"Thanks, Brandi! It was our pleasure to assist you with your different insurance policies. Please feel free to let your friends and family know how Paul Sheets State Farm can assist with their insurance needs as well!"
Profile photo of Kathy Greene

Kathy Greene

April 20, 2021

5  out of  5
rating by Kathy Greene
"Paul Sheets and his team have always been very helpful and friendly. I would recommend them to anyone."
We responded:
"Thank you, Kathy! Receiving feedback is important to us as we look to continue to provide great customer service for our State Farm customers. Please reach out with anything else you may need!"